At House Cleaning Headquarters, we take pride in providing high-quality cleaning services to our valued customers. To ensure a smooth service, we recommend following these simple steps before our team arrives for your scheduled cleaning:
Declutter your home: To help us effectively clean all surfaces, please remove any clutter, including clothing, toys, and dishes in the kitchen sink.
Secure your pets: We want to make sure your pets are safe and secure while we clean, so please find a good spot for them before our team arrives.
Prepare clean sheets: If we will be changing your linens, please put out clean sheets on each bed.
Make a payment: To ensure a seamless booking experience, we kindly request that you complete the payment online. Our secure payment gateway accepts various payment methods, including credit/debit cards and digital wallets. You'll find the payment option during the booking process.
We want to make sure that you are fully prepared for your upcoming housecleaning service, so please don't hesitate to contact us if you have any questions or concerns.
Before the cleaning
Before the cleaning, our team will review the details of your cleaning plan to ensure that we provide the best possible service. If you won't be home during your scheduled cleaning, we ask that you provide us with a garage code or spare key. We cross-reference all house keys for added security, but if you're uncomfortable leaving us with a key or code, please make sure someone is home during your scheduled cleaning time.
During the cleaning
During the cleaning, our team will dust, vacuum, and scrub while you're out going about your day. If you're home when we arrive, we'll happily work around you, allowing you to carry out your normal activities.
We understand that no two homes are the same, so cleaning thoroughly sometimes means staying a little longer than usual to give a home some extra attention. Our teams spend the time needed to provide you with the best possible results.
After the cleaning
After the cleaning, we will follow up to ask for your feedback on the service. If you ever want to update your service, we would be happy to make the necessary adjustments to your account. If we don't meet your expectations, we'll come back and fulfill our guarantee. Just notify us within 24 hours about any issue, including any oversight or misunderstanding regarding the execution of your cleaning plan.
We provide all the necessary insurance to protect your home, property, and our employees, including liability, auto, and workers compensation. You can trust us to provide you with a contract-free solution to your cleaning needs. Book your cleaning today and experience the difference of House Cleaning Headquarters.
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